Thank you for choosing our e-commerce platform to shop. We are committed to providing efficient and safe logistics services to ensure that your order is delivered in time. Here are our shipping terms:

Shipping methods
We work with a number of well-known logistics and delivery companies, including Australia Post, TNT Express, StarTrack and CouriersPlease, to ensure that your package is delivered efficiently and safely.

Delivery range
We support delivery services throughout Australia. Please note that delivery to some remote areas may take longer.

Delivery costs
All orders will be displayed at checkout.

Processing time
Once your order is confirmed, we will process and ship it within 2 working days. Please note that processing time may be delayed due to peak periods.

Delivery time
Transportation time varies by region, usually within Australia, standard delivery takes 5 working days. Remote areas may take longer.

Package tracking
All orders can be tracked in real time through the tracking link provided on our website. After the package is shipped, you will receive a confirmation email with the tracking number.

Shipping notes
Please make sure your delivery address is accurate to avoid delivery delays. If you are not at home at the specified time, the delivery company may leave the package at a safe place or reschedule the delivery.

Questions and Complaints
If you encounter any problems during the delivery process, please contact our customer service team immediately and we will do our best to solve it for you.

Thank you for your trust and support! If you have any questions, please feel free to visit our “FAQ” page or contact customer service.